cara Privacy Policy

We are committed to ensuring that your privacy is protected

This Policy defines how we use and protect Data collected by us in relation to your use of our Website and any Services provided therein.

Data is collected and stored in compliance with the EU General Data Protection Regulation (GDPR) and, unless we are obliged by law to do so, your Data will never be disclosed to third parties.

What we collect

We collect only such Data as is necessary to provide you with the best possible service in regards to provision of cara cards.

If you apply to become a cara member we collect your name and contact details, including your postal address, email address and contact telephone number, in order to facilitate provision of your cara card. We use PayPal to collect membership fees and at no time do we have sight of or access to credit or debit cards.

If you agree to it via the pop-up Cookies Acknowledgement button, we use Cookies to collect statistics about how you use our Website, e.g. which web pages you visited and for how long. None of the Cookies set by the Website jeopardise your privacy in any way and no personal data is collected.

Why do we collect the Data?

We request Data from you to enable us to respond to requests for information and/or a cara card. We occasionally send promotional emails as a reminder to renew your cara card or to inform you about cara or other local events that might be of interest. You can unsubscribe from such emails at any time.

We collect statistics about your use of our website via Cookies to enable us to refine our website, e.g. by removing pages which are rarely visited and adding further detail to pages which are more frequently visited by users.

Your Data Rights

You have the right to request details of the personal Data we hold about you (please use the Enquiries facility on our website to raise your request and we will respond with a full list of any Data we hold about you).

You have the right to withdraw your consent for us to retain your Data at any point. Upon receipt of your instruction we will delete your Data after 180 days (the 180-day retention period is to enable us to respond to any Court authorised request from government or law enforcement officials for its disclosure).

You have the right to lodge a complaint regarding our collection, retention or use of your Data with the UK Information Commissioners Office (ICO).

Security

We are committed to ensuring that your Data is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online.